Policies

1. Privacy Policy

Effective Date: April 28, 2026  |  Last Updated: April 28, 2026

Noriko Abenojar / Social and Cognitive Learning Center ("we," "us," or "our") operates www.norikoabenojar.com and all associated pages and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By accessing or using our website, you agree to this Privacy Policy.

1.1 Information We Collect

We may collect the following personal information that you voluntarily provide:

• Name and email address
• Payment and billing information
• Communications you send to us
• Any other information you choose to provide

We also automatically collect certain information when you visit our website, including device information (browser type, operating system), log data (IP address, pages viewed, access times), and usage data (how you interact with our website).

1.2 Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to collect information about your browsing activities and to deliver relevant advertisements. These include Essential Cookies (required for website functionality), Analytics Cookies (help us understand how visitors use our website), and Marketing Cookies (used to deliver relevant advertisements and track campaign effectiveness, including the Meta/Facebook Pixel). You can control cookies through your browser settings.

1.3 How We Use Your Information

We use the information we collect to:

• Process your orders and deliver your purchases
• Send order confirmations and customer support communications
• Send marketing communications (you may opt out at any time)
• Personalize your experience and deliver targeted content
• Create Custom Audiences and Lookalike Audiences on Meta (Facebook/Instagram) for advertising purposes
• Analyze usage patterns to improve our website and offerings
• Comply with legal obligations

1.4 Meta (Facebook) Advertising and Custom Audiences

1.5 How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers such as Stripe (payment processing), GoHighLevel (CRM and funnel platform), and email marketing platforms, solely to provide our services
• Meta (Facebook/Instagram) for Custom Audience and advertising purposes as described above
• Law enforcement or government agencies if required by law

1.6 Payment Processing

We use Stripe for secure payment processing. We do not store your complete payment card details on our servers. Stripe adheres to PCI-DSS standards. You can review Stripe's privacy policy at stripe.com/privacy.

1.7 Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise any of these rights, please contact us at [email protected].

1.8 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including:

• Right to Know — what personal information we collect, use, and share
• Right to Delete — request deletion of your personal information
• Right to Correct — request correction of inaccurate information
• Right to Opt Out — opt out of the sale or sharing of your personal information
• Right to Non-Discrimination — we will not discriminate against you for exercising your rights

To exercise your California privacy rights, contact us at [email protected]. We will respond within 45 days.

1.9 Marketing Communications

By providing your email address and making a purchase or opting in, you expressly consent to receive marketing communications from us via email. You may opt out at any time by following the unsubscribe link in any email or by contacting us at [email protected].

1.10 Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including SSL encryption and secure payment processing through Stripe. However, no method of transmission over the Internet is 100% secure.

1.11 Children's Privacy

Our website and products are intended for adults (18+) and are not directed to individuals under 18. We do not knowingly collect personal information from minors.

1.12 Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the updated date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

2. Terms & Conditions

Last Updated: April 28, 2026

Welcome to www.norikoabenojar.com. This website is owned and operated by Noriko Abenojar / Social and Cognitive Learning Center ("Company," "we," "us," or "our"), based in California, USA.

By accessing or using this website, purchasing our products or services, or completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and Refund Policy.

2.1 Eligibility

By using this website, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

2.2 Marketing Communications Consent

By making a purchase or opting in on this website, you expressly consent to receive marketing communications from us via email. You may opt out at any time by following the unsubscribe instructions in any email or by contacting us at [email protected].

2.3 Products and Services

We offer the following digital products and services:

• Friendship Foundations™ — A digital mini-course ($27 one-time purchase). Upon purchase you receive lifetime access to the course content and any included bonuses as described at the time of purchase.
• Friendship Navigator — A digital toolkit ($47 one-time purchase). Upon purchase you receive lifetime access to all included visual tools and resources.
• Parenting REdefined™ Group Coaching Membership — A monthly membership ($97/month recurring). Includes live group coaching sessions, session recordings, and direct access to Noriko. Billed monthly via Stripe from the date of signup.

All descriptions and specifications are subject to change without notice.

2.4 Pricing and Payment

All prices are displayed in United States Dollars (USD). We accept payments processed securely through Stripe. We do not store your complete payment card information on our servers. By providing payment information, you represent that you have the legal right to use the payment method provided.

2.5 Intellectual Property

All content, materials, and resources provided through Noriko Abenojar / Social and Cognitive Learning Center — including but not limited to course videos, PDFs, worksheets, frameworks, and website content — are the exclusive property of Noriko Abenojar / Social and Cognitive Learning Center and are protected by applicable copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use purchased materials for your own personal, non-commercial use only. You may not reproduce, distribute, sell, share, or create derivative works from any materials without our prior written consent.

2.6 Acceptable Use

You agree to use this website only for lawful purposes. You agree NOT to:

• Reproduce, resell, or redistribute any course content or materials
• Share your login credentials or course access with others
• Use automated tools to scrape or access our website
• Engage in any activity that disrupts or interferes with our website or services
• Impersonate any person or entity

2.7 Disclaimer — Not Therapy or Professional Services

2.8 Limitation of Liability

To the maximum extent permitted by applicable law, Noriko Abenojar / Social and Cognitive Learning Center shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or products. Our total liability shall be limited to the amount you paid for the product giving rise to the claim.

2.9 Chargeback Policy

Any attempt to initiate a chargeback or payment dispute through your financial institution without first contacting us constitutes a breach of these Terms. We reserve the right to dispute any chargebacks and provide evidence of your purchase and access to materials. If you have any issues with your purchase, please contact us at [email protected] before initiating any dispute.

2.10 Governing Law

These Terms shall be governed by the laws of the State of California, United States. Any legal action arising from these Terms shall be brought in the appropriate courts of California.

2.11 Modifications

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our website after any changes constitutes acceptance of the updated Terms.

3. Refund Policy

Last Updated: April 28, 2026

3.1 Friendship Foundations™ — 7-Day Money-Back Guarantee

To request a refund, email us at [email protected] within 7 days of your purchase date with subject line "Refund Request," your full name, email address, and order number. We will process your refund within 5–7 business days via Stripe. After the 7-day period, all sales are final and you retain lifetime access.

3.2 Friendship Navigator — 7-Day Money-Back Guarantee

The Friendship Navigator carries the same 7-day money-back guarantee as Friendship Foundations™. If purchased as an add-on (OTO) and you are not satisfied, request a refund within 7 days of the original purchase date by emailing [email protected]. After the 7-day period, all sales are final.

3.3 Friendship-Readiness Calendar — Order Bump

The Friendship-Readiness Calendar order bump is included in the 7-day refund policy if purchased together with Friendship Foundations™ at the time of the original transaction.

3.4 Parenting REdefined™ Membership — Monthly Subscription

3.5 Digital Products — General

As all products include instant digital access, we reserve the right to deny refund requests that appear to be fraudulent or abusive — for example, requesting a refund after accessing all materials with no genuine attempt to use the product.

3.6 How to Request a Refund

For eligible refund requests, please email [email protected] with:

• Subject line: "Refund Request"
• Your full name and email address used at purchase
• Your order number (found in your purchase confirmation email)
• The product you are requesting a refund for

We will respond within 1–2 business days and process eligible refunds within 5–7 business days via Stripe.

4. Contact

We're here to help

Whether you have questions about our policies, need support with your purchase, or want to request a refund — please reach out. We aim to respond to all inquiries within 1–2 business days.